About the Business An opportunity to be a Credit Controller for an established distribution company based in Worcester. They are looking for an all-round, experienced credit controller. This business has built a great reputation and gives you a fantastic chance to be a part of an expanding and exciting team. Role Responsibilities: Manage accounts receivable, including chasing debt via telephone, follow-up emails and letters to ensure a high level of cash flow for group companies. Accurately apply cash receipts to relevant accounts and keep the ledger up to date. Reduce overdue debt through proactive debt chasing and meticulous compliance of credit control policy. Maintain and pay rebates to customers per agreement. Provide day to day management of all dispute-related activity on behalf of the credit department improving turnaround times and reducing the value of disputed debt and decreasing debtor days. Engage with the sales and customer service teams, plus business partners and clients to resolve disputes, pricing issues and provide POD’s. Investigate and raise return authorisations to issue credit notes and refunds as necessary. Handle inbound calls, investigate, and resolve customer queries, disputes, and issues, and manage daily banking and accurately allocate payments onto the system Deliver accurate and timely financial and management reporting. Ensure all actions relating to credit control; calls/payment promises/disputes are recorded on NetSuite Ensure that the credit department’s standard operation processes (SOP’s) are fully documented and maintained. Provide support and cover to finance team, as and when necessary. Location / Office / Culture The role is office based in Worcester. The company operate from a modern office consisting of a strong team of 10. What We Are Looking For The ideal candidate will have: AAT/CIMA or QBE Strong Experience as a Credit Controller is essential Previous experience of working with NetSuite is preferred Excellent communication and organisational skills – be able to manage your own workload Ability to managed tight deadlines Good MS Office skills Why Join the business Growing Business Good work – life balance with hours Fantastic managers Free, onsite parking Opportunity for growth About Us We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: VL39135