Housing Services Manager Vacancy waiting to be filled
Venn Group have been approached by a Housing Association and would like to introduce the following position available:
Position: Housing Services Manager
Location: Leeds
Salary: £47,000 per annum
Hours: 35 hours p/week (Monday - Friday)
Length: Permanent
The role will predominantly involve:
1. Lead and manage the Housing Services team, ensuring the delivery of high-quality housing management, including lettings, management of anti-social behaviour, community engagement/customer involvement, cleaning/grounds maintenance services, and compliance with regulatory consumer standards.
2. Oversee the lettings process, ensuring efficient allocation of properties and minimizing the time a property is empty.
3. Manage Anti-Social Behaviours.
4. Oversee all estate services, ensuring our estates are safe, clean, and well-maintained.
5. Develop cleaning schedules and protocols to maintain high standards.
6. Supervise the management of gardening and grounds maintenance services and create plans for landscaping.
7. Manage relationships with local authorities where nomination agreements are in place and support them with their statutory duties.
8. Develop and introduce a variety of methods to increase customer feedback and mechanisms to collate the feedback received, ensuring the organization uses this to shape the services it provides.
9. Ensure all housing services comply with relevant regulatory consumer standards and housing ombudsman complaints handling code while regularly reviewing and updating policies where applicable.
To find out more about this role or to apply, please contact Adam Parry or Samantha Marshall on 07441916450 or alternatively reply to this email with your up-to-date CV.
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