Job Summary
To work as part of a multi-disciplinary team, which supports individuals who are experiencing acute mental health crises and who require intensive input in order to remain in the community, averting hospital admission where possible. You will support service users to identify their needs and assist practitioners in planning, implementing, reviewing, and evaluating individual care plans.
This role is key to supporting the Crisis Team practitioners and entails a shift-based working pattern that will help to cover a 24-hour service. The Crisis Team delivers intensive, recovery-focused interventions for individuals presenting with acute clinical needs as an alternative to hospital admission.
To work in a recovery-focused manner, having the individual service user's needs at the fore at all times, supporting service users to work towards their identified goals.
Main Duties of the Job
1. To work under the direction and supervision of qualified staff within the Crisis Team, which operates across 24 hours a day, 365 days a year, where required.
2. To observe, report, and record changes in the service user's mental health, physical health, and behaviour, identifying early signs of deterioration and change to risk presentation.
3. To be actively involved in the assessment, planning, implementation, and reviewing of individual service users' care plans.
4. To be responsible for building a rapport with service users while maintaining personal and professional boundaries.
5. To support service users in engaging effectively with the agreed care plan formulated within multi-disciplinary meetings.
6. To assist the individual in accessing appropriate services provided on a regular and consistent basis, ensuring the individual understands their pathway of care across sector agency boundaries.
7. To positively promote service users in the community by maintaining extensive knowledge of and links with community resources, actively supporting service users to use these resources, thereby countering discrimination and encouraging social inclusion.
8. To provide regular and practical support to service users and their carers as appropriate in developing and managing independence and maintaining dignity and self-respect during their recovery process, including support with planning daily activity scheduling and home management.
About Us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trust's community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Date Posted: 14 February 2025
Pay Scheme: Agenda for Change
Band: Band 3
Salary: £24,071 to £25,674 a year
Contract: Permanent
Working Pattern: Full-time
Reference Number: 348-AC-7077
Job Location: Basepoint Havant, Unit 37, Harts Farm Way, Havant, Hampshire, PO9 1HS
Person Specification
Qualifications Essential:
* NVQ 2 in care Level 2 Certificate in Mental Health Work in care or agreed equivalent. Commitment to undertake continuing personal development and to gain appropriate Level 3 qualifications within an agreed timescale. Current driver's licence and access to a car for work purposes.
Experience Essential:
* Minimum 1 year’s previous experience as a Healthcare Support Worker in a Mental Health work environment.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer Details
Employer Name: Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address: Basepoint Havant, Unit 37, Harts Farm Way, Havant, Hampshire, PO9 1HS
Employer's Website: https://hiowhealthcare.nhs.uk/
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