As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
Together, we keep everyday life moving to build a better tomorrow
This role bridges the gap between technical and sales aspects of product and customer support. You will design, quote and support customer solutions, ensuring the product meets their technical and functional needs. This is a developmental role for a sales executive, providing exposure to customers, internal stakeholders, and technical teams as you develop quotes, drawings, and documentation in support of the sales process.
Main tasks and responsibilities
● Understand customer needs and provide expert advice on product functionality, technical capabilities, and potential customizations
● Collaborate with customers to define technical requirements, troubleshoot issues, and provide timely solutions
● Provide technical support to the sales team during the pre-sales process
● Develop 3D models using CAD software to create and modify engineering designs and components
● Collaborate with engineering teams to transform concepts into fully detailed 3D designs for manufacturing
● Develop quotations and other customer-facing technical materials in conjunction with sales teams
● Partner with sales teams on technical solutions for customers, including development of new concepts for customer problems
● Offer technical assistance and guidance to dealers, providing them with the necessary tools and information to support the product effectively
● Ensure that all product designs and engineering processes comply with relevant industry standards and regulations
● Provide advice on best practices and assist in maintaining compliance with safety, environmental, and quality standards.
What you’ll need to succeed
Education:
● Degree in mechanical, agricultural, or related engineering.
Competence and skills:
● Proficiency in 3D CAD software (e.g., SolidWorks, AutoCAD, CATIA, etc.)
● Knowledge of Finite Element Analysis (FEA) tools and techniques
● Experience with technical drawing software and standards
● Understanding of engineering materials and manufacturing processes
● Analytical and problem-solving skills, particularly in a troubleshooting capacity.
● Excellent verbal and written communication skills
● Trailer Win Drawings - Training provided
● Hiab tools (sales). Hi-Select, CPQ, C-Sales, CRM, HiTil support and training if required
● Good I.T. skills, including MS Office and the SAP ERP System
● Willingness to travel to customer sites on occasion