At Harrogate and District NHS Foundation Trust, we aim to reflect our values in everything we do - Kindness, Integrity, Teamwork and Equality. So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.
We are committed to providing the best possible levels of healthcare and we can only do this with the help of our incredible colleagues. We have a Strategy that is designed to empower, excite and mobilise everyone in the Trust behind a common purpose and that supports our cultural values of Kindness, Integrity, Teamwork and Equality.
The Patient Pathway team
The Patient Pathway team provides high quality services consisting of managing outpatient waiting list performance, health records management, patient access to outpatient appointments and information governance that support HDFT’s short and long-term planning process and meet the needs of the Trust, Monitor, Department of Health and Local Health Community.
Main duties of the job
* Maintaining Outpatient clinics on the Patient Administration System
* Managing the appointments system
* Preparing health records for outpatient clinics
* Providing reception cover for key desks across the Trust
Working for our organisation
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!
We offer colleagues:
* A supportive culture so colleagues can bring their whole selves to work.
* Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
* Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note:
* Due to high levels of interest, posts may close early if we reach a sufficient number of applications.
* Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
* Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
* All job offers are subject to satisfactory pre-employment checks.
Detailed job description and main responsibilities
Please see the attached job description for the main responsibilities of the post. For more information please contact Chris Siswick at christopher.siswick@nhs.net.
Person specification
* Experience of managing performance and access targets
* Experience of managing patient pathways and waiting lists
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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