Company Description
HAVER & BOECKER is a traditional, family-run company headquartered in Oelde, Westphalia, Germany. It comprises the Wire Weaving and Machinery Divisions and is part of the HAVER Group with over 50 subsidiaries globally, employing 2,972 people. The Machinery Division specializes in packing and weighing technology and markets systems for filling and processing various bulk materials. The product range includes packing machines, loading systems, and screening machines.
Role Description
This is a full-time remote role for a Service Technician. The Service Technician will be responsible for carrying out maintenance and repairs, troubleshooting issues, providing field service, and ensuring high-quality customer service. The role involves regular customer interaction to diagnose and resolve technical problems efficiently.
Qualifications
* Skills in Maintenance & Repair, and Field Service
* Competence in Troubleshooting and Customer Service
* Ability to perform tasks independently and remotely
* Strong problem-solving and communication skills
* Previous experience in a technical service role is a plus
* Relevant technical or vocational training is preferred
* Work experience on packaging machinery would be desirable.
* Willingness to travel in the UK & Ireland (Min 60%)
* Completed an apprenticeship in the field of electronics/mechatronics that is at least three years long, and an apprenticeship as a technician is desired
Below is a list of the educational requirements:
* Ideally, I need them to have done an Electrical/Mechanical Engineer Apprenticeship.
* Level 3 NVQ in Electrical Engineering
* Strong electrical and mechanical skills
* Siemens PLC familiarity
* City and Guilds 17th Edition Electrical Installations BS7671 Or higher
* Diploma in Electrical/Electronic Engineering
* Engineering Maintenance (1788)