Are you an experienced engineer with a passion for technical excellence and product innovation? Do you want to be part of a global leader in subsea technology, driving the future of ROV (Remotely Operated Vehicles) and subsea systems? This is a unique opportunity to join a pioneering company at the forefront of cutting-edge technology, based in Kirkbymoorside, North Yorkshire. Alongside a 37-hour work week, you’ll enjoy an excellent benefits package, including 25 days of holiday plus bank holidays, a 5% pension contribution, private healthcare, and life insurance (2x base salary).
As a Product Support Engineer, you will play a pivotal role in ensuring our products meet stringent market and end-user requirements. With the subsea industry evolving towards electric ROVs, enhanced autonomy, and remote operations, this role is crucial in shaping future support platforms, technical documentation, and customer engagement strategies.
The successful Product Support Engineer will be responsible for:
Ensuring products fully comply with customer and market expectations by collaborating with internal and external stakeholders.
Leading the development and management of ROV Operations & Maintenance (O&M) manuals, ensuring accuracy and alignment with new technologies.
Authoring build, test, and production procedures to streamline manufacturing processes.
Supporting online product demonstrations, webinars, and technical content creation for enhanced customer engag...