Role Overview
Our client is looking for a dynamic and motivated Senior ITSM Consultant to support the Head of Service Management. This role focuses on alleviating the operational workload, ensuring service management stability and efficiency. This is a 3-6 month contract role, offering a daily rate of 600 - 650 outside IR35. The position is primarily remote, with occasional travel to the office as and when required. The start date is immediate.
Responsibilities
1. Oversee and support BAU Service Management operations, ensuring stability and effective collaboration with support partners.
2. Assist in recruitment efforts to expand the service management function.
3. Provide insights and support for the ITSM Transformation programme.
4. Manage Risk and Audit activities.
5. Offer additional support as required by the Head of Service Management.
What you'll need to succeed
1. Extensive experience in IT Service Management, especially within the SIAM/Service Management domain.
2. Demonstrated ability to oversee and support BAU Service Management operations.
3. Experience in recruitment and function build-out.
4. Deep understanding of ITSM Transformation programmes.
5. Competence in managing Risk and Audit activities.
6. Strong communication and interpersonal skills.
7. A proactive and driven mindset, capable of handling significant responsibilities independently.
What you'll get in return
1. A daily rate of 600 - 650 outside IR35.
2. Predominantly remote work, offering flexibility and a good work-life balance.
3. The chance to work with a leading organisation and make a meaningful impact.
4. A supportive and collaborative work environment.
5. An immediate start with a 3-6 month contract.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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