Job Title: Bereavement Services Officer
Location: Islington
Salary: £19.05 PAYE
Term: Temporary currentyl until February 2025
Are you passionate about providing support to people during difficult times? Our client, a Cemetery Service, is seeking a dynamic and empathetic Bereavement Services Officer to join their team. As a Bereavement Services Officer, you will play a crucial role in delivering a high-quality, customer-focused burial and cremation service. This is an opportunity to make a positive impact on individuals and families in their time of need.
Responsibilities:
1. Undertake cemetery, cremation, and memorial administration tasks, ensuring adherence to processes and procedures.
2. Provide excellent customer service by advising customers on all aspects of cemetery, cremation, and memorial enquiries.
3. Liaise with the public and funeral directors to facilitate arrangements for grave selections, memorial appointments, and the disposal of cremated remains.
4. Utilise cemetery and crematorium software, Microsoft Office packages, and corporate systems for data inputting and record keeping.
5. Assist in the sale of various memorial types and contribute to memorial sales development.
6. Maintain filing systems, compile statistics and performance figures, and complete financial records and returns.
7. Respond effectively to general correspondence and ensure timely and accurate res...