Job Description
Do you take pride in delivering outstanding customer support? Do you enjoy finding solutions the first time around? If so, we have a great opportunity for you.
Read on to find out how you can join our friendly, professional team as a Sales Support Team Member.
We have an exciting opportunity for the right candidates to join growing our Sales Support Team. We are looking for enthusiastic individuals with a passion for offering excellent customer service.
The ideal candidates will be capable and comfortable handling direct customer communications across both phone calls and email, to our varied customer base.
About the Role
Our Sales Support Team Members sit within our overall sales office and provide support and customer service. This role is a key one that helps build trust, leading to long-term relationships with our customers, who expect excellent customer service.
You will use your attention to detail and customer focus to take ownership of your work, guiding and assisting customers to achieve the best possible outcome.
This is an office-based role within our Eastbourne facility. Full training will be provided.
Some of the day-to-day tasks are outlined below, but other ad-hoc duties may be required as part of this Sales Support Team Member role:
1. Processing of orders
2. Handling promotions
3. Working to resolve any customer issues in a timely manner
4. Administrative support to the sales team
We welcome applications for this Sales Support Team Member position from candidates with experience in the following areas: sales, administration, telephony, Excel, Microsoft Office, customer service, sales support, order processing, and data entry.
You will be required to work 1 in 4 Saturdays with a lieu day in the week.
Additional Information
The position may close early if we get a large number of applicants.
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