Employer Liverpool University Hospitals NHS Foundation Trust Employer type NHS Site Royal Liverpool Hospital Town Liverpool Salary £46,148 - £52,809 per annum Salary period Yearly Closing 18/12/2024 23:59
Principal Network Engineer
Band 7
Job overview
The Principal Network Engineer has lead responsibility for voice and data network services delivered to users at LUHFT. Working together with the Network Manager they will ensure the provision of an efficient and reliable 24 hour 365 day service.
The post holder will be required to participate in an out of hours on-call rota, working autonomously to resolve all IT incidents critical to the Trust functioning out of normal working hours. This may involve visits to all areas where IT is used, which includes but not limited to patient areas such as wards, labs, theatres, AED etc.
Main duties of the job
The Principal Engineers will provide technical support at a senior level and, with appropriatesupport from the Network Manager, will be responsible for problem management withinthe networks team.
The post holder will provide specialist 2nd & 3rd line support and resolving incidents that are often very complex in nature across multiple disciplines.
The aim of this role is to provide Network/Telecoms support for the systems and services used by the Trust, resolving incidents passed from 2nd line support and supporting the Network Manager in order to maintain 'business as usual'. Where appropriate act as technical lead when delivering Trust project implementations.
In conjunction with the Network Manager the post holder will contribute towards thestrategic development of voice and data network services and will provide a Technical Architectfunction in the planning and execution of the strategic development of other systems and services.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
Detailed job description and main responsibilities
To have lead responsibility for the operational management, implementation, and maintenance of voice and data communication networks within the Trust ensuring the provision of continuous and acceptable service to all end users.
To line manage the Network support staff. This will include dealing with standard line management issues such as performance management (including dealing with issues of poor performance), appraisal reporting, personal development, sickness and disciplinary issues where appropriate.
To manage the cabling requirements within the Trust and provide long term resilient infrastructures capable of supporting the joint needs for data and Telecommunications. This requires close liaison with the Trust’s Building Services and Facilities.
Manage and resolve incidents assigned to the Network and Telecoms Team in accordance with the Incident Management process. These incidents, which are by definition highly complex and will require specialist knowledge to resolve. This may require analysis and interpretation of data and/or statistical reports, to determine the root cause and provide adequate steps to resolve the problem. May also be required to manage and resolve some 1st line incidents
To be fully conversant with the Client/Server Infrastructure and system management utilities used in the Trust, performing advanced support and troubleshooting.
Together with the Network Manager contribute to the production of policies and procedures covering security and integrity of the Trust’s communication systems and networks to protect against unauthorised access or loss of revenue through system fraud. This includes the development and management of infrastructure and sensitive patient and staff information systems and the provision and maintenance of firewall protected sub-networks and highly bespoke systems on high security sites.
The post holder will work with the Service Desk Manager to obtain feedback on performance from the User base. All feedback will be acted upon to raise service levels and manage user expectations.
The post holder may be asked to supervise the work of colleagues and NHS cadets\work experience students, etc. Provides training from own or other disciplines on own subject area.
To carry out any other duties appropriate to the grade as requested by managers within Digital Services.
For a full list of duties, please refer to the attached job description and person specification
Person specification
Qualifications
* CISCO Certified Network Professional (CCNP) (or working towards one) or equivalent knowledge of voice/data
Experience
* Substantial knowledge and experience in telecoms and/or data networks and systems – particularly Cisco networking data networks
* Knowledge and experience of procurement procedures and contract negotiation, and the ability to write detailed output based specifications.
* Experience of being responsible for financial and physical assets, particularly the management ofcontracts and contractors
* Experience of clinical practices and working within specialist environments
Communication
* Ability to deal with staff at all levels within a Informatics Service, its Partner Organisations and with service providers, service users, and professional bodies outside of the Informatics Service
* Ability to share technical knowledge with others and contribute to the training of more junior grades of staff
* Make formal presentations to technical and nontechnical groups on complex technical subjects not readily understood by them
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidatesapplying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18 th birthday.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £23 (standard disclosure) or £43 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced).
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
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