Receptionist - 12 Month FTC/ Maternity Cover
At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.
You will welcome all colleagues and visitors to Tesco head office. We are looking for somebody who will be proactive and manage the reception desk and reception waiting area following all company policies. This will be a 12 Month Contract, Part - time 29 hours per week working Monday, Tuesday, Wednesday & Friday.
Responsibilities
1. Be the first point of contact for all colleagues and visitors arriving at head office facilities ensuring all are welcomed in a friendly and professional manner.
2. All visitors are issued with a pass card and their hosts are contacted in a timely manner.
3. The reception desk and waiting area remain clean and tidy at all times and any health and safety issues are addressed immediately.
4. Answer all calls within 3-5 rings where possible.
5. All equipment is operational, including but not limited to; digital screens.
6. Maintaining adequate levels of consumable items pertaining to reception through regular audit and ordering.
7. Managing Sharepoint, for my respective building, ensuring all information is up to date, such as visitors and fire wardens, first aiders, site plans, contact lists and local processes.
8. Logging any issues related to reception and my building to Facilities Support.
9. Alerting security when an alarm is activated, suspicious behaviour is observed or packages are left unattended.
10. Completing additional tasks when requested by my manager to support the business.
11. Following our Business Code of Conduct and always acting with integrity and due diligence.
Requirements
1. Communication skills
2. Customer service skills
3. MS Office
4. A welcoming and friendly personality
5. Previous experience working in a similar role
Benefits
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
* Annual bonus scheme of up to 10% of base salary
* Holiday starting at 25 days plus a personal day (plus Bank holidays)
* 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.
We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit Accessibility Support.
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