Summary of Duties:
Manage customer enquiries, log and create sales orders, handle emails and phone calls, update orders and production, create invoices, maintain records, and assist with compliance documentation. Extensive use of Excel.
Key Responsibilities:
Support the Coordination and administration of the Polymer and Co-product sales administration processes, including setting up new customer accounts, managing sales orders and invoicing, chasing overdue payments, fielding incoming phone calls, handling customer enquiries, ensuring customer delivery dates are communicated promptly and acting as a conduit between Operations and customers to ensure seamless delivery of customer requirements
Analysing and synthesizing data to produce weekly & monthly situation and indicator reports for internal and regulatory requirements
Produce relevant data for weekly commercial and WEEE reports.
Assist with regulatory returns as appropriate including the administration of the PRN/ePRN (Fe, nFe, Polymers), AATF and ABTO data management (customer and...