JobTitle: ServiceAdvisor(CarDealership) Location: EpsomSurr ey ,KT19 9NW Salary: Upto£ 34,000 (dependingonexperience) bonus(OTE£ 40,000 ) Department:Aftersales Ourclientisanindustryleadingandaward-winningemployerwhoareactivelylookingto recruita ServiceAdvisor fortheir dealershipin Wimbledon. JobPurpose: Todrivethestandardincustomercareanddeliveracourteousandefficientreception ensuringahighstandardofcustomersatisfaction.Toensurehighstandardsofquality workmanshipandbeanadvocateoftheserviceProcessDevelopmentPlanandsup port continuousprocessimprovement.YoulldemonstrateourclientsPurpose,Principles,and Ambition(PPA)inalldealingswithcolleagues,customerandprospects. Ourclientislookingforanexperienced ServiceAdvisor whohastheabilityto worktodeadlinesandhandlesensitiveandconfidentialinformation.You'llhave excellentcommunicationskillsandexperienceinaselling/customerservice environment.Inadditiontoastrongpeoplebackground they arelookingfor applicantswhocandemonstratedri ve,commitmentandenthusiasmalongwith willingnesstocontributeto the teamandmoreimportantly their customers. KeyResponsibilities: Drivethestandardincustomercarewiththediversecustomerbase Managetherelationshipbetweencustomeranddealership. Managetheserviceprocesseffectively. Gobeyondprocessindeliveringexceptionalcustomerservice. Delivereffectivevalue-addedsalessolutionstocustomerstoethicallypromote thewiderangeofourclientsproductsandservices. Essential Skills&Experience: Administrativeexperience. Abletohandlesensitiveandconfidentialinformation. Excellentcommunicationandcustomerserviceskillswithexperiencehandling complaints. Evidenceofcustomer facingadministrativeexperience. Experienceinaselling/customerserviceenvironment. Fulldrivinglicenseheldforaminimumof6monthswithfewerthan9penalty points. EvidenceofRighttoworkintheUK Inadditiontoreceivingacompetitivesalary,fortherightcandidatethis posit ionwilloffer: Industryleadingpackage 33daysannualleave(includingbankholidays)inadditiontoanannual leavepurchase&salescheme Bonuspaymentsbaseduponyourperformance PensionScheme&LifeAssurance FordPrivilegevehiclepurchasescheme DiscountonService,BodyshopandParts 1dayeachyeartovolunteerforacharityofyourchoice Cycletoworkpurchasescheme AccesstoPerksatWorkdiscountwebsite ANAMAZINGOPPORTUNITYWITHONEOFTHETOP25SUNDAYTIMESBEST BIGCOMPANIESTOWORK FOR Toapplyforthisexcitingrole,pleasesubmityourfullCVinthestrictestofconfidentto Lynne atPybusRecruitment.