Co-ordination of management, front of
the house and kitchen staff. hire, supervise, training,
conducting performance evaluations, and addressing
any issues with staff members while following the
restaurant's policies and guidelines. gathering customer
feedback to address and manage complaints. Training
servers in proper customer service techniques, such
as greeting customers, recommending menu selections,
describing specials, and suggesting wine pairings.
Assist Floor Manager in the dining area by monitoring
the volume of customers to ensure that wait times are
reasonable. Minimum 2 years experience of working at
a supervisor/manager level in a food service premises.
Understanding of Health & Safety procedures and food
hygiene. Fluent in the English Language (Minimum B1
level/IELTS score 4.0 minimum).