Job Description
Job Title: Installations Coordinator
Salary: £27,000.00 - £32,000.00 per year
Location: Leeds
Multitask Personnel are pleased to be working with a client, a growing solar business based in Leeds, that has experienced significant growth over the past 18 months. As part of their continued expansion, they are seeking a dynamic and driven individual to join their team.
About the Role:
As an Installations Coordinator you will oversee and manage day-to-day operations of domestic solar installations across the North of England. You will be pivotal in ensuring efficient operational processes, including project management, logistics, customer service and team coordination, with a focus on delivering exceptional service.
Key Responsibilities:
Project Management:
* Oversee end-to-end project management for residential solar installations.
* Develop project schedules to ensure timely completion while maintaining quality.
* Coordinate with sales, engineering, and installation teams.
* Monitor project progress and implement corrective actions when needed.
Logistics & Procurement:
* Manage procurement and inventory of solar equipment and materials.
* Negotiate with suppliers for optimal pricing and delivery.
* Streamline logistics to optimise transportation and warehousing.
Customer Service & Support:
* Provide exceptional customer service, addressing inquiries and concerns promptly.
* Collaborate with sales and support teams to resolve issues and enhance customer satisfaction.
* Continuously improve processes to exceed customer expectations.
Team Management:
* Lead and mentor surveyors and installation crews.
* Set objectives, monitor performance, and foster a positive team environment.
* Conduct performance evaluations and provide training where needed.
Process Improvement & Compliance:
* Identify areas for operational improvement and implement best practices.
* Ensure compliance with regulations, safety standards, and quality protocols.
* Develop and maintain policies and documentation.
Other Responsibilities:
* Promote the company on LinkedIn.
* Participate in subcontractor hiring (roofers, electricians, scaffolders).
* Conduct site visits for meetings, inspections, and surveys (one day a week).
About You:
* Proven experience in operations management (minimum 1 year, preferably in the residential solar industry).
* Strong project management and leadership skills.
* Knowledge of solar energy systems and installation processes.
* Excellent communication, problem-solving and team-building skills.
* Proficiency in project management tools.
* Valid UK driving licence.
* Ability to reliably commute to or relocate near Leeds
Work Environment:
* Modern office setting
* Growth opportunities
* Lively atmosphere
Benefits:
* Employee discount
* Monday to Friday
* Mentoring programme
* On-site parking
* Profit sharing
* Performance bonus
* Yearly bonus
If you are a motivated individual looking to join a fun, agile and innovative team, this role offers an exciting opportunity to make a significant impact.