Job summary We are recruiting for a Maternity Support Workers who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will provide direct delivery of clinical care to all patients and babies accessing maternity services. Based within specialist and integrated teams such as theatres, foetal medicine and community hubs. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job You will ensure effective communication with colleagues, patients, and their families. You will work to promote individualised care, specific to the needs of the patient and their family, acting as her advocate within the multidisciplinary team in the absence of the midwife. Whilst working under the supervision of the designated midwife and part of a multidisciplinary team, undertakes the direct care and appropriate interventions to maximise a positive client experience and promote the physical and mental health and wellbeing of the patient and baby. You will participate in the collection and recording of written and electronic data, in line with Trust guidelines and policies. You will work in partnership with clients and professionals both internally and external to the Trust to provide an effective network of care for the clients in their care. You will act as an advocate for the department, in promoting respectful and flexible team working across areas. About us At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Date posted 11 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 361-6995831 Job locations Lister Hospital Coreys Mill lane Stevenage SG1 4AB Job description Job responsibilities While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job youre applying for, nor can they accurately reflect your skills, knowledge and experience. Please ensure you have checked your application before submitting it. Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role. Job description Job responsibilities While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job youre applying for, nor can they accurately reflect your skills, knowledge and experience. Please ensure you have checked your application before submitting it. Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role. Person Specification Qualifications/Training Essential Basic education Care certificate GCSE Grades A-C or equivalent in English and Maths NVQ level 2 or equivalent Minimum level 2 qualification in Literacy and Numeracy Previous Experience Essential Previous experience in health care setting Previous experience in midwifery setting Previous experience working in a team Skills Essential Ability to communicate in a variety of settings with service users and their families, with varying levels of understanding Self-motivated Flexibility and team participation Basic IT skills- ability to use keyboard or willingness to develop Understanding of quality and change in the clinical setting Desirable Familiar with Microsoft Office Knowledge Essential Understanding of the requirements of the role Understanding of NHS issues Other Requirements Essential Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Person Specification Qualifications/Training Essential Basic education Care certificate GCSE Grades A-C or equivalent in English and Maths NVQ level 2 or equivalent Minimum level 2 qualification in Literacy and Numeracy Previous Experience Essential Previous experience in health care setting Previous experience in midwifery setting Previous experience working in a team Skills Essential Ability to communicate in a variety of settings with service users and their families, with varying levels of understanding Self-motivated Flexibility and team participation Basic IT skills- ability to use keyboard or willingness to develop Understanding of quality and change in the clinical setting Desirable Familiar with Microsoft Office Knowledge Essential Understanding of the requirements of the role Understanding of NHS issues Other Requirements Essential Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East and North Herts NHS Trust Address Lister Hospital Coreys Mill lane Stevenage SG1 4AB Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)