ROLE PURPOSE Deliver a high-quality medical information service to external customers and internal colleagues. Devise and implement strategy for continuous improvement of the Medical Information Department, in line with industry best-practice and developments.
Ensure department fully complies with GDP, medical device directive guidance and ABPI code of practice
Responsible for updating and maintaining compliance with medical information SOPs
Responsible for the delivery of response to medical information
Updating, creating and maintaining standard response letters, FAQs and medical information content for each product as required
Responsible for line management of Medical Information and PV team
Ensuring individual and department stay up to date with relevant medical information and pharmacovigilance changes and best practice
Maintain Medical Information system ensuring IT systems function correctly and meet department needs
Liaise with global teams on implementation of IT systems
Is the Information Governance Manager supported by local DPO
Medical affairs colleagues (Regulatory Affairs, Scientific Advisors, MSL colleagues) to work as a team and deliver the medical plan
Commercial colleagues in marketing and sales to ensure activities are fair, balanced and compliant
Global colleagues to align on Medical Information and PV activity, research and global medical projects
Quality Assurance for coordination of PV and product complaints and implementation of new regulation and requirements
Experience (5 years+ is desirable) in medical information (mandatory)
Reviewer of medical and marketing materials (mandatory)
Analytical skills with the ability to understand and simplify complex medical messages
Uses all situations as potential learning opportunities. Is flexible and agile and delivers different and better solutions. Embraces change, learn from mistakes and takes smart risks
Since creating one of the first anti-wrinkle moisturising creams in 1953, Merz has been a driver in innovation in the field of aesthetic medicine.
We continue to expand our leadership in medical aesthetics through the unique treatment solutions we provide and our global professional training and education platforms. We believe the aesthetic medicine is an integral part of wellness and self-care, and whether a patient’s goal is rejuvenation or prevention, the real outcome of an aesthetic treatment is how they feel.
Merz Aesthetics is committed to advancing medicine in aesthetics, striving to fulfil Merz’ vision: To help people look better, feel better, and live better.
We offer an aesthetic portfolio with a range of treatment options (device and injectables) that allows Healthcare Professionals to use Merz Aesthetics technologies to treat a broad range of patients’ concerns.