Role: IT Field Support Technician Location: LeicesterSalary: £25,000 - £35,000 (DOE)
Are you a motivated and friendly IT professional looking for your next challenge? Join a dynamic IT team as a Field Service Technician and make an impact across the UK! This role, based in Leicester, offers the chance to work in a fast-paced, supportive environment where you'll play a crucial part in IT support and infrastructure setup.
What You'll Do:
* Provide 1st and 2nd line IT support both remotely and on-site.
* Travel to multiple UK sites to set up IT infrastructure for new locations.
* Maintain and troubleshoot hardware, software, and networking equipment at existing sites.
* Collaborate with the helpdesk to resolve support tickets and provide telephone and remote assistance.
* Perform user administration tasks and assist with network support and maintenance.
What We're Looking For:
* Strong communication and customer service skills with the ability to work with individuals at all levels.
* Self-motivation and the ability to prioritize tasks independently.
* Analytical skills to solve technical issues effectively.
Hands-on experience with:
1. Microsoft Desktop Operating Systems.
2. Basic understanding of Microsoft Server Operating Systems, Active Directory, and domain-b...