We believe that everyone can and should automate the tools they use every day. We believe in the power of AI and automation to unlock business potential At Tray.ai, we build and deliver a unique low-code and AI-enabled automation platform that enterprises use to transform complex processes into scalable, adaptable workflows. Our platform isn’t just about integration, it’s about enabling our customers to love their work and automate the rest. We are shifting the way businesses achieve transformational outcomes. Tray removes the limitations that come with rigid, legacy iPaaS products and is solving for the unintended consequences of digital transformation. By freeing product leaders, business technologists and IT from tedious and repetitive tasks through automation, Tray customers can unlock their full potential and create the processes that are just right for them. Your Mission Enable customers on Tray.ai automate mundane repetitive work in order free up time and focus for core work that matters most Build automations that are deployed at scale What you will do Directly manage a book of 15 technical accounts primary technical owner Develop or co-develop solutions on behalf of customers / prospects inside of Tray.ai platform Understand challenges customers are facing and present solutions to address the challenges Support customers to develop automated and sustainable solutions that are not only address the current challenges in business processes, but also align with the organizations’ enterprise architecture in principle Onboarding and enabling customers’ team to use the Tray.ai platform About You 6 years working in Solutions Engineering, Solutions Architecture, or similar technical customer facing roles Experience managing enterprise customers spanning multiple teams, projects, and priorities Proficient in one of the following languages: Javascript, Typescript, or Python Thorough understanding of the software development lifecycle and API architectures. Bachelors in Computer Science, Software Engineering Experience, or Bootcamp Your team will fully support you to do your best work. Our team is humble but spirited people, who take immense pride in what they do. We work in a culture built on friendship, transparency, and above all, looking out for one another. The heart of Tray is made of generosity and trust. It is a community built on individual interactions between people who think differently; who are always available to help, to answer questions and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that haven’t been done before. We believe in diversity and equal opportunity. We believe that in building diversity we build strength. We encourage all to apply, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We will make sure that people with disabilities are provided reasonable accommodation to participate in the job application or interview process. Privacy Policy To review Tray.ai's Privacy Policy, please visit https://tray.ai/privacy