We are recruiting reception staff for our brand new CDC at James Paget Hospital.
Are you a friendly, organised, and a compassionate individual looking to make a difference in our community? We have exciting opportunities for dedicated Receptionists to join our team at the new Community Diagnostic Centre at James Paget Hospitals.
Our Community Diagnostic Centres are at the forefront of delivering high-quality diagnostic services to the local community. We are committed to providing a welcoming and efficient environment for all patients, carers and visitors. As a part of our team, you will play a crucial role in ensuring a smooth and positive experience for everyone who walks through our doors.
The CDCs will open over a 7 day week and the post holder must be prepared to work on a rota that will incorporate weekend working.
The post holder will be expected to work across both CDC sites at James Paget and Northgate to support staffing and rotas.
Main duties of the job:
1. Greet and assist patients, visitors, and staff with a warm and professional demeanour.
2. Manage appointment bookings, cancellations, and rescheduling with accuracy on the Trust PAS system.
3. Answer telephone calls and respond to inquiries promptly and courteously.
4. Maintain patient records and ensure confidentiality at all times.
5. Assist with administrative tasks and support the clinical team as needed.
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. #J-18808-Ljbffr