Service Desk Engineer City of London Contract £300/day Hybrid (3 days in London office) As a key member of a leading insurance firm you will provide first and second level technology support to users. You will be working as part of a small team. Tech knowldge of Microsoft office, Office 365, Windows, Active directory, Citrix Main Duties / Key Responsibilities Provide first and second line support to all users, in all areas of its Systems and business operations. When required, to engage with third party application support providers. Liaise and work closely with the service team. To assist with the On and Off-boarding process for all new employees and leavers. New user basic training and inductions (Email, Network Drives, Printers, iPhone, Remote access) Perform daily Systems procedures and checks including Systems' monitoring, scheduling overnight jobs and backups. Assist with the support and maintenance of the servers located and operated from the London office. Liaise with suppliers of IT services for the European offices. Support and maintain the London office security system including its door access system and alarm monitoring system. If you think you could be a good match for this role and are immediatley available please send your CV for consideration Service Desk Engineer City of London Contract £300/day Hybrid (3 days in London office)