This role of a French or Spanish Customer Service Advisor is a challenging yet rewarding opportunity, requiring fluency in both French and Spanish, with an emphasis on providing exceptional service within the Financial Services industry.
Client Details
Our client is a large-scale organisation, operating within the Financial Services sector. Renowned for their commitment to excellence, they are based in the beautiful city of Chester and have a reputation for delivering an outstanding customer experience.
Description
* Providing high-quality customer service to clients.
* Communicating effectively with clients in German.
* Resolving customer inquiries promptly and professionally.
* Maintaining up-to-date knowledge of financial products and services.
* Working closely with other team members to ensure customer satisfaction.
* Adhering to company policies and regulations.
* Assisting in the development of customer service procedures.
* Contributing to the overall success of the customer service team.
Profile
A successful French or Spanish Speaking Customer Service Advisor should have:
1. Fluency in French and/or Spanish and English.
2. Strong customer service skills.
3. Excellent communication skills.
4. A strong understanding of financial services - Desired.
5. Ability to work effectively in a team.
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