* CS and Internal Sales Team Leader
* Supply Chain & Export
About Our Client
Page Group are working with a specialist manufacturing business who are looking for a CS & Internal Sales Team Leader to join them at their Wakefield offices. This will report to the Head of CS & Internal Sales, and will support a supply chain and export focused CS & Internal Sales Team.
Job Description
* Provide daily support and direction to the team across all customer matters and interactions.
* Assign and manage order processing workload to ensure customer demand is met within agreed timescales.
* Provide the team with regular training, development and 1-2-1's.
* Take ownership of escalated customer issues.
* Where required, deputise for the Head of in key meetings, presenting reports and other matters.
* Operationally be hands-on and support the team where required.
* Build strong working relationships with other areas of the business including Production, Planning, and Logistics.
* Review and check quality and accuracy of work to ensure customer satisfaction is met.
* Quality check customer orders and export documentation to ensure compliance.
The Successful Applicant
* Understanding of customer orders and export documentation.
* Strong experience in a similar customer-focused role.
* Ability to lead and manage a team.
* Excellent communication skills.
What's on Offer
This is a fantastic opportunity to join a well-renowned business who are looking for a CS & Internal Sales Team Leader to join them at their Wakefield offices.
The role offers a salary of £35,000 along with excellent company benefits.
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