Survey volunteers receive a 'rounds sheet' when they arrive for their duty which lists the wards they will visit - it isn't the same every week. Survey volunteers get very good at finding their way around the hospital and planning the most efficient route to cover the day's allocated wards!
Survey volunteers speak with the ward clerk on each visited ward to find out which patients are due to go home (or another place of care). They approach these patients and ask (and sometimes assist) for their feedback on our service. This is really valuable because we are keen to ensure that as many patients' voices as possible are heard.
Survey volunteers collect feedback from as many patients as possible to enable CUH to learn and continuously improve our service to patients. Survey volunteers have the time to listen and gain available feedback from patients. This frees up nursing staff to spend more time on the clinical care of patients.
Skills
Survey volunteers enjoy talking to people and are comfortable working independently with minimal supervision. It suits people who like a structure and defined purpose to their volunteering session. Survey volunteers need to be excellent communicators, to interact effectively with both staff and patients. A red polo shirt is provided to be worn.
All volunteers undertake two elements to mandatory training, an e-learning element and a face-to-face session.
Benefits
* Expenses reimbursed: Travel up to 30 mile round trip. Free car parking whilst on site.
* Health and Safety Policy
* Ongoing support
* Training provided
* Volunteers covered by insurance
When can I volunteer?
Start Date: 06/03/2019
End Date: 06/03/2025
Availability:
Morning: Yes (Mon-Fri), No (Sat-Sun)
Afternoon: Yes (Mon-Fri), No (Sat-Sun)
Evening: No (All days)
Location
This opportunity is available in: Uttlesford
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