Job Title: Tenancy Support Specialist
About the Role:
We are currently seeking a highly motivated and experienced Tenancy Support Specialist to join our team. As a Tenancy Support Specialist, you will be responsible for assisting allocated clients to identify and work towards individual goals consistent with sustaining a tenancy in supported housing or privately rented accommodation.
Key Responsibilities:
* To be responsible and accountable for delivering high quality support services for previously homeless people moving off the streets and vulnerably housed people in line with our client's policies and procedures.
* Provide an effective need led service for clients throughout their engagement with the organisation, in line with policies and procedures.
* To be responsible and accountable for providing advice, support, motivation, crisis intervention and future planning, appropriate to the expressed needs of service users with the aim of ensuring that every client goes on to live independently.
* Undertake assessments and casework with clients seeking support or resettlement, ensuring an integrated approach to the support provision.
Requirements:
* Experience of working within the homelessness or social care sector.
* Knowledge of GDPR and data management.
* An understanding of and commitment to confidentiality and professional boundaries.
* The ability to work with clients who may display challenging behaviours.
* Solid IT skills with the ability to record and sound accurate records in a timely fashion on IT applications such as CHAIN and Inform.
* Ability to write concise reports, client notes and external letters to a high standard of efficiency.
* Experience of conducting client assessments and interviews.
* Effective time and workload management.
* Excellent organisational skills.
* The ability to work on own initiative, creatively managing a varied workload.
What We Offer:
Our client offers a range of benefits, including:
* 34 days' holiday (inclusive of bank holidays) increasing with length of service.
* Enhanced maternity and paternity leave.
* Enhanced occupational sick pay.
* Enrolment into a pension scheme after three months' service.
* Yearly eye care vouchers.
How to Apply:
Our client is an equal opportunities employer and welcomes applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation. If you are a motivated and experienced individual who is passionate about supporting people in need, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.