Job Description
Legal Response Advisor - Newcastle\n\nAre you passionate about helping others and looking to build a rewarding career in the legal industry? We are seeking a dedicated and proactive Legal Response Advisor to join our dynamic team in Newcastle. The firm specialise in personal injury offering a no win no fee approach to suit client needs.\n\nRole & Responsibilities\n\nThe successful candidate will be required to:\n\nSet up new claims and input relevant data into our case management system.\nWhere required make calls to potential clients to advocate our services and obtain more\ninformation in respect of their compensation claims.\nLog information on all calls and maintain detailed and accurate records.\nEstablish and maintain effective working relationships with co-workers, supervisors and the\ngeneral public.\nPerform all duties in and efficient, professional and courteous manner, ensuring strict\nconfidentiality and compliance is maintained.\nMaintain regular consistent and professional attendance and punctuality.Candidate Requirements & Attributes\n\nPrevious inbound and outbound customer service experience would be advantageous but isnot essential\nExcellent communication skills in English, both written and verbally\nIT literate in Microsoft Office\nExceptional communication skills\nAn understanding of the importance of client care and maintaining good client relations.\nTeam player with a positive and enthusiastic approach\nCommunicate well at all levels, both written and verbally\nAbility to demonstrate behaviour in keeping with the firm's core values.What We Offer:\n\nA supportive and collaborative work environment where your contributions are valued.\nComprehensive training and development opportunities to enhance your skills and advance your career.\nCompetitive salary and benefits package, including opportunities for performance-based bonuses.\nFlexible working hours and a commitment to work-life balance.\nThe chance to be part of a dedicated team making a real difference in the lives of our clients.If you are ready to take the next step in your career and make a meaningful impact, we want to hear from you!
Join us in providing exceptional legal services and support to those who need it most.\n\nHow to Apply:\n\nPlease submit your CV and a cover letter outlining your experience and suitability for the role. We will be reviewing applications on a rolling basis, so don't hesitate to apply early!\n\nBecome a part of our team where your passion for helping others meets an opportunity for professional growth. We look forward to welcoming you on board!\n\nAdecco is a disability-confident employer.
It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website