Our client, a well-established company undergoing a major digital transformation, is seeking an experienced Application Support Analyst to join their team. This role is crucial in supporting their ongoing migration project from AX09 to AX12 to D365 F&O, which is set to span until 2027 and beyond. The Role: As an Application Support Analyst, you will provide technical and functional support across Microsoft Dynamics AX (AX09, AX12) and D365 F&O, ensuring business continuity during a complex multi-phase migration. You will be working in a customer-facing, shared service model, balancing BAU (Business As Usual) support with migration project demands. Key Responsibilities: Provide application support for Microsoft Dynamics AX (AX09, AX12) and D365 F&O Support integrations, including web services and basic SQL troubleshooting Work closely with stakeholders and third-party vendors to ensure seamless system performance Assist with AIF (Application Integration Framework) in AX and BIS (Business Integration Solutions) in D365 Provide expertise in BizTalk middleware to support message passing between POS, AX, and General Ledger Collaborate on the migration project, offering technical insights to improve system efficiencies Ensure adherence to structured support approaches, such as ServiceNow and ITIL frameworks Ideal Candidate Profile: Minimum 2 years of experience in both AX12 & D365 F&O Strong knowledge of integrations, middleware solutions (BizTalk, Logic Apps), and SQL Experience supporting satellite systems integration (Salesforce, WMS, financial systems like Cogloss Hyperion) Exceptional stakeholder management and problem-solving skills Ability to thrive in a fast-paced, evolving technology landscape Why Join? Work on a high-impact, long-term transformation project Gain exposure to cutting-edge cloud technologies in an enterprise environment Enjoy a hybrid working model with a competitive salary package Be part of a supportive and collaborative team, where your expertise will shape the future of the business This is a rare opportunity to play a key role in a major digital transformation within a leading business. If you have the right skills and experience, apply now to be considered