Summary
To support the HR manager to deliver a HR function that supports the company's overall objectives. Working on a small and friendly department with a team that aims to coach and develop.
Wage
£16,000 a year
Training course
HR support (level 3)
Hours
Monday to Friday. Shifts to be confirmed.
35 hours a week
Possible start date
Monday 24 March
Duration
1 year 4 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Assist with all associated paperwork and general administration in relation to provide support for any administrative activity and projects which may include arranging meetings, production of letters, collating and circulating information, preparing statistical reports (including the weekly HR report), entering data on IT systems and following up action points.
* Receive telephone calls and act or advise as appropriate.
* Responding to reference and visa letters requests.
* Monitoring the HR and Recruitment inbox, responding to queries and ensuring that actions in the wider team are progressed.
* Responsible for all associated paperwork and administration in relation to RB’s Driver.
* Academy administration which will include advertisement, driver academy job fairs, tracking and monitoring training progress, interviewing candidates, ensuring training agreements are completed, booking training with providers, completing onboarding processes on completion of training.
* Assist and coordinate recruitment, including campaigns which will include arranging job adverts; participating in selection process as appropriate; processing reference requests; preparing offer letters and employment contracts; notifying unsuccessful candidates and assist with managing RB social media accounts.
* Attend local job fairs and/or career open days to attract talent into the business.
* Assist with note taking in cases of investigations, absence reviews and grievances.
* Assist with and participate in the induction of new RB staff with the training department.
* Be responsible for all associated paperwork and administration in relation to RB’s absence policies which will include tracking and monitoring sickness absence, coordinating referrals to RB’s Occupational Health provider and producing management reports.
* Maintain database of staff records, including scanning and properly maintaining personnel files in line with GDPR requirements.
* Ensure all associated payroll paperwork, including new starter and leaver records are processed and submitted as needed.
* Ensure the finance team are notified of changes to staff terms and conditions and act upon management instructions and staff requests in a timely manner.
* Ensure an up-to-date bank of document templates to support the HR function are maintained.
* General office duties such as stationary orders, filing, photo coping etc.
* Any other duties as reasonably requested by the Group HR Manager.
Where you’ll work
Bar Lane
Roecliffe
Boroughbridge
North Yorkshire
YO51 9NN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BPP PROFESSIONAL EDUCATION LIMITED
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More training information
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Requirements
Essential qualifications
GCSE in:
* 5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Spreadsheets and databases
* Microsoft Office applications
* Ability to work deadlines
* Clerical and administrative
* Ability to undertake research
Other requirements
·Ability to provide basic advice on employment terms, conditions, policies and procedures. ·Ability to undertake notes/minutes at meetings.