Duty Manager / Team Leader at Starbucks - Liverpool Lime Street Station. Pay Rate: £12.22 per hour an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £13.72 per hour. Shift Pattern: Full time (30 Hours), scheduled between 4:30am and 10pm including weekends. Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol. If you're passionate about food and travel, you're in the right place. We are the Global food travel experts, offering the best food and drink options whether you're flying, taking a train, or just passing by. We work with over 500 brands, from our own creations like Upper Crust and Millie’s Cookies to well-known franchises like M&S, Starbucks, and Burger King. Join our dynamic team as a Duty Manager (Team Leader), where you'll be the face of exceptional customer service and embrace innovation and teamwork. Why Join SSP as Duty Manager / Team Leader? At SSP, we provide dynamic career opportunities with a host of benefits: 75% discount on meals while on shift. Free onsite parking Employee Discounts: Up to 50% off various SSP brands and franchises across the UK. Friends and Family App: 20% discount on our Catering, Whistlestop, and Urban Express units. (T&C apply) HelpHand App: Offers shopping discounts, GP appointments, 24/7 help line, financial and wellbeing support. Flexible Scheduling: Promoting work-life balance. Continuous Growth: Access to award-winning training, apprenticeships, and development programs. Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave. Culture: We value diversity and inclusion with various support networks. Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition. Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates. As a Duty Manager / Team Leader, You’ll: Have at least 1 year experience as a supervisor in hospitality or retail. Create a clean, welcoming atmosphere that surpasses customer expectations. Guide and support your colleagues, maintaining a safe working and dining environment. Coordinate team efforts, overseeing the unit's opening and closing. Focus on operational efficiency, championing improvements. Recognise and celebrate exceptional service, leading by example. Build strong relationships and make thoughtful decisions to ensure team success and excellence in customer service. Feel like you could belong at SSP? Apply now and start your journey as Duty Manager SSP is an equal opportunity employer seeking to recruit and retain talented individuals from diverse backgrounds, skills, and perspectives.