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Senior Practitioner Single Point of Access
NHS AfC: Band 7
Main area: Mental Health
Grade: NHS AfC: Band 7
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 306-BEH-2587
Site: Initially Barnet
Division: Town Burnt Oak Broadway
Salary: £51,883 - £58,544 pa
Salary period: Yearly
Closing: 17/02/2025 23:59
Thank you for your interest in the North London NHS Foundation Trust (NLFT). It is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:
* Collaborate at every level by living our Values to create the right conditions for us all to work together.
* Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
* Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
* Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
* Ensure that research, Quality Improvement, and technology lead the way and are embedded in our services.
* Take a trauma-informed approach to everything we do.
We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all, including apprenticeships, veterans, care leavers, and more.
The role is to provide effective and strong clinical leadership to the North London NHS Foundation Trust (NLFS) Community Single Point of Access service (SPA), which will provide the gateway for all non-urgent referrals to Secondary Mental Health Services. Senior Clinical Practitioners within the service will support the Service Lead on the development of the North London Single Point of Access at pace, and services provided at the front door.
The post holders will have full oversight of the generic non-urgent referral mailbox and will action and allocate these referrals accordingly based on clinical need.
The post holders will provide management support as delegated by the SPA Lead, including supervision of staff, team training, service development initiatives, and be expected to deputise for the SPA Lead in their absence.
This is an exciting opportunity for dynamic registered professionals (Allied Health Professional, Nurse, Social Worker, Psychologist) with community operational experience and a passion for service transformation and some operational experience.
The role requires a broad understanding and capability for providing a solutions-based service rooted in the principles of trauma-informed practice, supporting the team to carry out initial assessments, triage services, and signposting. These roles will operate alongside other managers and clinical leads within the Trust, and a belief in and undertaking of partnership working will be critical.
Main duties of the job
To provide day-to-day clinical leadership, management, and coordination focusing on delivering high-quality mental health support services. To actively work as part of the team as required.
* To support the team in providing a solutions-based service rooted in the principles of trauma-informed practice, supporting the team to carry out initial assessments, triage services, and signposting.
* To actively engage and work with all the stakeholder groups to take forward the mental health crisis care agenda.
* To participate in setting standards of care in the team and ensure that those experiencing mental health issues are given fair access to treatment and services.
* To ensure a robust training and support programme is in place for both SPA and peer support staff.
* To support the SPA Lead in regular reviews of the team and performance, and adapting practice or the service in collaboration with other key professionals.
* To participate in multi-agency meetings internally and externally.
* To work in conjunction with the SPA Lead to ensure that all aims, goals, and targets are completed successfully.
Working for our organisation
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
* We will provide consistently high-quality care closer to home.
* With our partners in North London and each borough, we will ensure equity of outcome for all.
* We will offer great places to work, providing staff with a supportive environment to deliver outstanding care.
* We will be more effective as an organisation by pioneering research, quality improvement, and technology.
Why NLFT?
* We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
* We promote flexible working and support staff with a range of health and wellbeing initiatives.
* NHS Discounts, generous annual leave, and NHS pension scheme.
* Excellent internal staff network.
The post holder will be aligned with our Values:
* We Are Kind
* We Are Respectful
* We Work Together
* We Keep Things Simple
* We Empower
* We Are Proudly Diverse
In order to meet the needs of the Trust, you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that falls under Barnet, Camden, Enfield, Haringey, or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Detailed job description and main responsibilities
The role is to provide effective and strong clinical leadership to the North London NHS Foundation Trust (NLFS) Community Single Point of Access service (SPA), which will provide the gateway for all non-urgent referrals to Secondary Mental Health Services. Senior Clinical Practitioners within the service will support the Service Lead on the development of the North London Single Point of Access at pace, and services provided at the front door.
Please refer to the attached job description for the full list of duties.
Person specification
Qualifications/Registrations
* Recognised Professional Qualification in Nursing (RMN), Social Work (Dip SW/CQSW), or Occupational Therapy.
* At least 2 years post qualification experience at Band 6 or higher in a mental health setting.
* Evidence of post registration continued professional development, qualifications, or equivalent experience.
* Masters Degree.
Skills/Abilities
* Strong commitment to improving patient services with a clear focus on achieving performance goals.
* Able to work effectively across organizational boundaries.
* Biopsychosocial assessment skills.
* Competence in provision of clinical supervision/people management skills.
* Teaching and mentorship within a clinical setting.
* Excellent written and verbal skills.
* Computer Literacy.
* Research and presentation skills.
* Knowledge of a full range of therapeutic skills and approaches supported by further training in the specialty and management practice.
* Ability to review performance data and suggest ways of improving performance.
Experience/Knowledge
* Experience and knowledge of quality, standard setting, and audit.
* Experience in managing complaints and quality assurance.
* Knowledge of interventions and strategies which embrace social and health care needs.
* Knowledge of RIO Power BI and EMIS.
Other
* Ability to travel to meet the requirements of the post.
* Commitment to equal opportunities.
Personal Qualities
* Flexible approach to work.
* Ability to use own initiative.
* Able to lead a team.
* Commitment to client/patient centred, non-discriminatory practice.
References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.
If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details.
Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff.
Please be aware that your documents (e.g., Passport/NI Card) will be electronically scanned using Home Office accredited Verification System.
Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible.
All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust’s satisfaction your suitability for the position in which you will be employed.
Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
By applying for this role, you accept that in the event you are successful, your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make cost savings for NHS organisations but also to save you time when your employment transfers.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name: Leigh Saunders
Job title: Interim Clinical Operational Clinical Lead SPA
Email address: Leigh.saunders@nhs.net
Telephone number: 0208 702 5561
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