Job summary Receptionist required for a busy, friendly, doctors surgery in Edgware. Hours of work: - Monday - Friday 2pm - 7pm 25 hours per week, but you may be asked to do additional hours to cover absence. Pay is £11.44 per hour. Please note that the successful candidate will need to start as soon as possible. When applying please state your notice period that you have with your current employer. Main duties of the job To answer general enquiries in person and over the phone. To process repeat prescription requests. Respond to all queries and requests for assistance from patients and other visitors Book transport when needed Ensure reception and waiting areas are neat and tidy Ensure total familiarity with all appointment systems in effect Book appointments and recalls Answer external and internal telephones promptly Receive and make calls as required. Divert calls and take messages as appropriate. Ensure that the system is operational at the beginning of the day To receive and accurately record messages for GPs, nurses and any other staff To deal with patient requests for test results Management of medical records Documentation management To act as chaperone on occasions for the doctors or nurses. To attend training when organised by the Practice Manager To attend meetings when necessary Any other duties appropriate to the grade About us We are a large high achieving friendly, teaching GP practice based in Edgware comprising: 14000 patients 6 partners 4 Salaried GPs 2 GP registrars 3 nurses, 1 HCA 10 Receptionists 4 Administrators 2 Secretaries Date posted 22 January 2025 Pay scheme Other Salary £11.44 an hour Contract Permanent Working pattern Full-time Reference number A4177-25-0001 Job locations 2 Penshurst Gardens Edgware HA8 9GJ Job description Job responsibilities Management of appointment system Operation of telephone system Medical records management Document management Chaperoning General filing Handling samples Reception duties Comply with Information Governance, Data Security and other protocols Job description Job responsibilities Management of appointment system Operation of telephone system Medical records management Document management Chaperoning General filing Handling samples Reception duties Comply with Information Governance, Data Security and other protocols Person Specification Location Essential Lives in the Edgware area Experience Essential Good written and verbal communication Desirable Experience of working as a medical receptionist - 1 year minimum. Person Specification Location Essential Lives in the Edgware area Experience Essential Good written and verbal communication Desirable Experience of working as a medical receptionist - 1 year minimum. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Lane End Medical Group Address 2 Penshurst Gardens Edgware HA8 9GJ Employer's website https://www.laneendmedicalgroup.co.uk/ (Opens in a new tab)