At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Contract Type: Permanent, part time ⌚ Hours: 22.5 hours per week working Monday, Thursday and Friday (with the occasional Saturday) Salary: £13,668.60 - £15,035.46 (depending on experience and skills) What’s in it for you? ⚖️ Work-Life Balance: Enjoy working core hours, a Birthday Bonus day off, and competitive family-friendly benefits. Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders. Financial Reward: Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card and up to 5% employer pension contribution Career Development: Diverse opportunities for training outside of your job role such as Mental Health First Aider, opportunities for accredited apprenticeship programs, and potential for career progression. In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview Be the Heart of Compassionate Care Step into a role where your warmth, empathy, and organisational skills will guide clients through their journey toward informed and compassionate care. Your Role: As the first friendly face or voice our clients encounter, you’ll be at the heart of ensuring their experience is smooth and supportive. From managing phone consultations and handling reception duties to processing vital data, you’ll play a crucial role in connecting clients to the care they need. What Makes This Role Special? Be part of a welcoming and supportive team dedicated to empowering clients. Enjoy meaningful interactions both in person and over the phone, offering guidance and reassurance every step of the way. Work alongside both clinical and non-clinical colleagues in a positive and collaborative environment. Prior healthcare experience is beneficial but not essential. Our comprehensive training at our Oxford Regional Treatment Centre will equip you with all the knowledge and skills you need to thrive. For more information on the role, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults. We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely. Please note; If you do not upload a CV or Resume, your application will not be considered. This role is not eligible for sponsorship and successful applicants must have the right to work in the UK from day one of employment. We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications.