Description Position at OpenMind OPENMIND Job Title: Governance & Market Coordination Manager Client : Nespresso Reports to: Governance & Market Coordination Director ABOUT OPENMIND OpenMind by WPP is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the European transformation for Nestlé’s media function. Core to the solution is the advanced best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment. ROLE PURPOSE The Governance & Market Coordination Manager plays a crucial role in supporting the Governance & Market Coordination Director in the development, implementation, and maintenance of robust governance processes and seamless communication across all markets for global performance marketing initiatives. This role will be responsible for assisting in the execution of communication plans, coordinating market-level activities, and ensuring adherence to established governance frameworks. The ROLE The Governance & Market Coordination Manager will work closely with the Governance & Market Coordination Director, regional performance teams, media partners, the Ad Tech Lead, Performance Solutions team, and Performance Channel Leads. This role requires a strong understanding of performance marketing principles, media operations, and global market dynamics. The ideal candidate will be a highly organized and detail-oriented individual with excellent communication skills and a proactive approach to problem-solving. OPENMIND RESPONSIBILITIES: Performance Assist in the implementation and maintenance of global performance marketing governance processes, ensuring adherence across all markets. Support the execution of global-to-local and local-to-local communication frameworks, leveraging internal tools, AI, and general automation principles. Track and monitor media partner JBP commitments, escalating any issues to the Governance & Market Coordination Director. Lead the rollout of technologies, tools, and processes defined globally across our wider agency network Assist in the execution of the comprehensive communication plan for all global initiatives, ensuring timely and accurate dissemination of information. Assist in monitoring performance across all markets, identifying potential issues and escalating them to the Governance & Market Coordination Director. Profile Assist in staying up-to-date with the latest industry trends and technologies. Maintain organized documentation of all governance and operational processes. People Foster a culture of collaboration and knowledge sharing within the team. Process Assist in the implementation of efficient media operations processes. Assist in the development and maintenance of documentation for all governance and operational processes. Product Lead the gathering of market feedback on product development needs and relay it to the Governance & Market Coordination Director and Performance Solutions team. Profitability Assist in identifying opportunities to increase efficiency and reduce costs through streamlined processes and standardized operations. KNOWLEDGE & ABILITIES: Proven experience in performance marketing or media operations. Strong understanding of media planning and buying processes. Experience working with media partners (Google, Meta, Amazon, Adobe, etc.) is a plus. Ability to assist in the design and implementation of operational processes. Strong project management skills, with the ability to manage multiple tasks simultaneously and prioritize effectively. Experience working in a matrixed organization and navigating stakeholder relationships. Excellent communication and presentation skills, both written and verbal. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Ability to collaborate effectively with cross-functional teams. Detail-oriented and highly organized. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Preferably, experience with Ad Tech and tracking implementation. Preferably, basic understanding of data privacy regulations and best practices. P ERFORMANCE MEASURES : Successful support of the implementation and maintenance of performance marketing solutions. Timely and accurate execution of communication plans. Effective coordination of market-level activities. Contribution to the efficiency and effectiveness of global performance marketing initiatives. Positive feedback from stakeholders. LI-Promoted