Commercial Service Advisor required in Eastbourne, East Sussex!
1. Commercial Main Dealer
2. Basic salary up to £27,000 + Bonus!
3. Monday to Friday only! 08:00 - 17:30
4. NO WEEKENDS
Our client an LCV Main Dealer with over 20 years of Trading, seeking a Commercial Service Advisor for their Service department in Eastbourne, East Sussex.
Our client represents several brands at over 14 locations across the Southeast of England who they have handpicked for their innovation, reliability, and value-for-money. Our client prides themselves on their customer service with every member of their 350 + team having the customers’ best interests at heart.
They are seeking an experienced automotive service advisor, ideally with experience using the Pinnacle DMS system, although this is not essential as full training can be provided to assist in their bustling service department.
What's in it for you as a Commercial Service Advisor with our client?
5. Basic salary up to £27,000 + Bonus
6. 08:00 - 17:30 Monday to Friday only! NO WEEKENDS
7. Career progression
8. Brand training
9. Employee well being program
10. Discounts on products and services
Duties of a Commercial Service Advisor with our Client
11. Attending to customers when dropping off and collecting their vehicles for service/repair.
12. Taking accurate notes of the customer's requests and communicating them to the workshop team.
13. Keeping customers updated during the day with the progress of their vehicle
14. Costing and gaining permission for any additional work found.
15. Preparing and presenting the customer invoice and associated paperwork.
16. Giving a full explanation to the customer of the work undertaken.
17. Presenting service products such as service plans, extended warranties etc.
What our Client expects of their Commercial Service Advisors
18. Experience of working within an automotive Service Advisor role
19. IT literate
20. Customer focused
21. Ability to upsell
22. Excellent customer satisfaction skills
23. Confident communication skills
24. Ideally experience with Pinnacle DMS
25. Organisation skills and being able to manage customer appointments.
26. Full UK Driving Licence. – Preferably Clean
This Service Advisor vacancy is based in Eastbourne and our Client is ideally looking for motor trade experienced applicants.
We will not send your CV to a job until we have spoken to you, so it is imperative that you provide a daytime contact number preferably your mobile number.
If you are interested in hearing more about this Commercial Service Advisor vacancy or any other automotive jobs within the Sussex or Hampshire region, please do not hesitate to contact Lee Squire at Perfect Placement today.
Perfect Placement are the UK's leading Automotive Recruitment Agency, so if you are looking for a new Motor Trade Job, be sure to contact our team of specialists today.