Job Description - RACQ Patrol Officer (2500000W)
Job Number:
2500000W
Description
Are you ready to embark on a career where you can be a real-life hero on the road? We are seeking dedicated and enthusiastic individuals to join our elite team of Patrol Officers.
With a commitment to safety and positive member experience, RACQ Patrol Officers will apply mechanical / auto expertise to provide exceptional roadside assistance to our members so that no one gets left stranded on the side of the road.
No two days are the same, if you want to be part of a team that genuinely makes a difference in people's lives, then apply now!
About you
1. Ability to work in locations across Gold Coast Region including Molendinar, Southport, Bundall, Burleigh Heads, Ormeau
2. Strong safety focus in all aspects of work
3. Current C Class Drivers Licence required
4. Demonstrated customer service experience, with a focus on quality interactions
5. Strong diagnostic skills to identify and resolve issues efficiently
6. Highly organised with ability to work autonomously
7. Willingness to work a rotating roster across a 7-day work week
8. Excellent driving history with ability to provide 5 year traffic history report
9. Ability to complete pre-employment medical, drug & alcohol screen and criminal record check
What we offer you:
1. Financial benefits and discounts on a range of banking, assistance and insurance products
2. Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA.
3. A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
4. Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness and free and confidential Employee Assistance Program (EAP).
5. Invest in your development with in-house development programs and access to 80,000+ online courses.
Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.
RACQ is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.
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