At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide. About the role… As Maintenance Manager of the new boutique M-Gallery by Sofitel, you will join the opening team in this 5 star luxury hotel with brasserie and cocktail bar. This is a unique and fantastic opportunity to join us at the beginning of our journey, to build your own enthusiastic team, and work with the General Manager to deliver exceptional service to all guests who visit our exciting new venue. A key goal for the hotel will be to develop a strong reputation in the marketplace which you'll drive through ensuring all areas of the hotel are well maintained and in tip-top condition. To do this you'll of course need a highly motivated team, which you'll recruit, develop, supervise, train and work alongside to ensure our guests receive a truly memorable experience time and time again. With your great personality, exemplary leadership, knowledge, skills and passion - you'll help us make the new M-Gallery by Sofitel Elmbank Hotel number 1 in York About you… You'll have experience of leading a team within the maintenance department as Maintenance Manager with a passion and proven track record of delivering an exceptional guest experience. You'll also have: ü Excellent leadership skills with experience of training, developing and leading a team ü A passion for excellence with a proven track record to deliver the very highest of standards and guest experience ü Experience of working in a maintenance departments preferably within a hotel ü Ability to create maintenance schedules and troubleshoot ü Knowledge of maintenance procedures and systems to be maintained (e.g. Electrical, roofing plumbing etc.) ü A recognised trade qualification would be desirable ü Strong communication skills through a variety of means ü Self-motivated, adaptable, an excellent team motivator and team builder. ü Flexible and adaptable with a hands on approach, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks ü High attention to detail and accuracy – great at managing one's own time and the time of the team ü Proficient in health and safety and a confident trainer to train the team to meet company and compliance requirements INDLP