Our client, a well-established franchised dealer group, is looking to recruit an experienced Service Advisor.
As a Service Advisor, you will be the first point of contact for customers in the Aftersales department. You will check vehicles in and out, liaise with customers ensuring the best possible customer experience, and secure future work as necessary.
Your responsibilities will include:
1. Dealing with customers' requirements for service and repair work in an efficient and courteous manner.
2. Carrying out systematic follow-up, up-sell, and prospecting activities to maintain and build the volume of work for the service department.
3. Delivering exceptional levels of customer service.
4. Promoting additional products and services while working with the Workshop Controller and the Service Manager.
You will have experience in the role, ideally within a franchised car dealership, and possess exceptional customer skills.
Further training and development opportunities are available, along with huge career prospects.
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