We're looking for an experienced Business Manager to join our team.
You’ll be responsible for ensuring execution of all contractual delivery supported by exceptional quality and compliance, within budget, through effective management and leadership. You’ll identify opportunities for collaboration leading to performance improvement in own and others’ contracts. You’ll develop and promote new procedures associated with delivery, including the development and provision of training to managers and employees, and new publicity material.
Our ideal candidate will have extensive leadership and management experience as well as having detailed working knowledge of the local labour market in the advertised geographical area. If you've the proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail then this role is for you.
All new colleagues will be offered to enrol on a Level 2 Employment Apprenticeship and have the prospect to move into other apprenticeship levels.
We are committed to creating a diverse and inclusive workplace and strongly encourage applications from underrepresented groups
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £39,600 - £46,200 per annum(dependent on experience) with these great benefits:
* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
* 2 Volunteer Days
* Pension - 5% Employee 5% Employer
* Healthcare Cash Plan, incl. 3 x salary life assurance
* Annual Pay Review
* Refer a Friend Scheme
* Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).
Location: Sutton
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 7 May 2025
Contract: Subject to Contract Award
Key Responsibilities
* Be the lead contact for the IPS service and be responsible for submission of reports, addressing any queries, and providing all required information.
* Work with the Operations Manager to develop a strategy and be accountable for the delivery of the strategy.
* Responsibility to deliver all contractually set KPI’s across a range of metrics eg. customer services standards, performance, financial, compliance and quality. Lead, inspire, motivate, coach and over supervision to teams to deliver team and individual targets.
* Effectively manage a high-quality service that adheres to the principles of IPS best practice.
* Drive and monitor stakeholder engagement to ensure development of a robust referral pipeline.
Skills and Experience
Essential
* Extensive leadership and management experience
* A detailed working knowledge of the local labour market in the advertised geographical area
* Knowledge of ‘place and train’ delivery
* Experience of partnership management
* Extensive experience of working in a target driven environment
* Demonstrate a specialist knowledge/qualification related to Health
* Experience of delivering services to meet contractual and quality standards
* GCSE or equivalent in English and Maths at Grade C or above
* Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams, Excel, Word, etc.
Desirable
* Extensive knowledge of the employability industry
* Experience of IPS delivery
* Experience of working with people in ‘advice & guidance’ environments
* Recognised management or leadership qualifications – (Level 3 and above)
* Full driving license