IT Support Manager
Location: Bradford (BD4) Hybrid: 3 days on:site
Salary: GBP55,000:GBP60,000 + GBP550/month car allowance or company car + benefits
Type: Permanent Hours: Monday:Friday, flexible within 8am:6pm
An established and growing organisation in Bradford is looking for an experienced IT Support Manager to lead their internal support function.
Youll be stepping into a business thats investing heavily in its technology and systems, offering a rare opportunity to take ownership of the support function, build a high:performing team, and help shape the future of service delivery.
Why this role?
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Ownership : Youll lead a team of six, overseeing everything from first:line support to infrastructure.
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Impact : With big changes underway, youll be in a strong position to influence processes and improvements.
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Flexibility : Hybrid working (3 days on:site), flexible hours within standard support coverage (Mon:Fri, 8:6).
What youll be doing:
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Managing and developing a small internal support team
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Monitoring patterns in ticket volume and user needs
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Collaborating with infrastructure and software teams to resolve issues
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Supporting the rollout of new hardware and systems
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Driving customer service improvements across the business
What were looking for:
Essential:
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Experience managing an IT support team
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Comfortable working across a range of systems and technologies
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Strong working knowledge of Microsoft 365
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A confident and people:focused leader
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Full UK driving licence
Nice:to:haves:
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Experience supporting in:house or custom:built systems
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Familiarity with support platforms (e.g. Alloy, Zendesk)
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Background in similar multi:site or operationally complex businesses
Whats on offer:
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GBP55,000:GBP60,000 salary
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GBP550/month car allowance or company car
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25 days holiday + bank holidays
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Pension, life assurance, and wellbeing support
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Staff discounts across retail and leisure
This is a great opportunity to join a company at a turning point, where your ideas, experience and leadership will make a real difference.
Apply now or drop a message to find out more.