Job summary Hawthorn Drive Surgery is looking for two part time care navigator/receptionists to join our friendly and experienced team, as part of the care navigator/reception team you will support the team provide care for over 10,000 patients. You'll need excellent communication and computer skills, along with a 'can-do' attitude, full training and support will be given. Main duties of the job Duties and responsibilities Making appointments Contacting patients as required Giving out results Home visit requests Deal with general enquiries and complaints Answering external calls from patients and internal calls from other staff members Greet and direct patients and visitors handing out prescriptions giving out and taking in new patient registrations About us Hawthorn Drive Surgery is at the center of the Chantry estate in Ipswich, the surgery looks after 10,000 patients. The team at the surgery are comitted and dedicated to providing the best possible care for our patients. Date posted 03 December 2024 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A0192-24-0001 Job locations 206 Hawthorn Drive Ipswich IP2 0QQ Job description Job responsibilities please refer to the job overview section of this advertisment for details on the roles and responsibilities Job description Job responsibilities please refer to the job overview section of this advertisment for details on the roles and responsibilities Person Specification Qualifications Essential none Desirable Grade C or above in English or equivalent Experience Desirable Experience working in GP surgery Experience using system one (clinical system) Experience working with the general public Experience using email Experience using basic IT Person Specification Qualifications Essential none Desirable Grade C or above in English or equivalent Experience Desirable Experience working in GP surgery Experience using system one (clinical system) Experience working with the general public Experience using email Experience using basic IT Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hawthorn Drive Surgery Address 206 Hawthorn Drive Ipswich IP2 0QQ Employer's website http://www.hawthorndrivesurgery.org/ (Opens in a new tab)