We are looking for a Junior Server Engineer to join the Frontier team, based at Witham St Hughs on a permanent, full-time basis. We are open to hybrid options for this role, with the right candidate working 3 days from home and 2 days on site. As a Jun ior Server Engineer youll be working alongside our Infrastructure Engineering teams assisting in the deployment, maintenance, operation and support of the IT Infrastructure services. Youll play a part in ensuring all cloud and on-premises hosted IT services are available, secure and perform to the agreed service level agreements, quality standards and budget in accordance with industry best practise and agreed processes. Its an exciting opportunity to join the IT team as we embark on a transformation project which youll be at the heart of supporting this delivery. All the while receiving training and a formal plan to become a full Server Engineer. At Frontier, the Technology Team strive to deliver brilliant experiences for customers and colleagues. We want to hear from passionate, enthusiastic people from any background. We work with a variety of technologies from front-end native and web applications through to the backend systems that hold our organisation together and the hardware they run on. We are a data-driven organisation. We are transforming our technology landscape and the way we work, and this is a fantastic opportunity to join a team at the start of a change journey. Join us to make a real and valuable difference as you build your career at Frontier. The Benefits Competitive salary Opportunities for a mixture of home and site working (to be agreed with Line Manager) 25 days holiday per calendar year with option to purchase 5 more days Dedicated Learning & Development team to support you and your career Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total) Increased Maternity, Paternity & Adoption leave benefits for eligible employees Life Assurance scheme and pension plan with employer contributions of up to 7% Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About you Demonstrates an eagerness to learn Comfortable communicating with internal and external stakeholders Enjoys working as part of a team Ability to work on own initiative, asking relevant questions, managing own workload Solution focussed and passionate about getting things right first time despite challenges and obstacles Has experience in an IT role and able to pick up BAU escalations from the Service Desk Experience of working in a customer focused industry Qualifications and/or experience of the following are preferred but training will be given where appropriate: Windows Server including AD management VMWare Azure Entra Microsoft Office 365 tenant management Microsoft System Centre Configuration Manager/ InTune/AutoPilot Microsoft Windows Patching and lifecycle management SQL Server (preferred but not essential) Linux (preferred but not essential) Citrix (preferred but not essential) Your role As a Junior Server Engineer, your role will involve: Managing escalations through our FreshDesk ticketing platform Assisting with the activities needed to support and maintain the infrastructure including working within the infrastructure roadmap of scheduled product upgrades, patching, technology refreshes, and firmware, or service pack releases Supporting the continuous improvement of cloud and on-premises hosted IT Infrastructure services, server/storage, network, backup/recovery management, telecommunications and all associated infrastructure. Learning all aspects of the Frontier IT Infrastructure as directed by assisted by the Infrastructure Manager. Assisting with the transition of new or updated services, ensuring all functional and non-functional requirements have been met in order to operationally accept the new services into production. Providing technical support to colleagues across the business About us Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Award winning for our commitment to people, we have been recognised by Great Place to Work institute since 2012 and we are proud to be ranked by them in the top 30 UK best large places to work. Our business approach is underpinned by our core values Integrity, Customer first and Expertise or ICE. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies. ADZN1_UKTJ