Job summary Job Summary: We are looking for an enthusiastic and motivated receptionist to join our team to provide support to our patients, doctors, health professionals and management team. The post holder will need to be confident, organised, have an ability to multitask and have excellent communication skills. Main duties of the job Job Responsibilities: Dealing with a high demand of telephone enquiries Booking patient appointments Greeting patients at the front desk Monitor emails, workflow and tasks Be able to operate our clinical computer system - SystmOne Ensuring that medical records are updated Flexibility in working overtime and covering sickness Maintain your own professional development This list is neither exhaustive nor exclusive. Benefits: NHS pension Free onsite parking Electric car charging Uniform Company events Discount at Cornwall Medical Group 28 days of annual leave pro rata plus bank holidays Sick Pay Health Shield Cash Plan About us About us: Probus Surgery is a well-established Primary Care business offering NHS services to our local population, with a population of circa 9500 patients. Probus is our main surgery, with branch sites at The Merlin Centre and Tregony. Our team consists of GPs, Advanced Clinical Practitioners, Nurse Practitioners, Paramedics, Nurses, HCAs, Pharmacists, Dispensers, Care Co-Ordinators, Social Prescribers, Receptionists and Admin. Our Mission Statement: To improve health, well-being, and lives of those we care for. Employer details: Probus Surgery Tregony Road Probus Truro Cornwall TR2 4JZ 01726 882745 www.probussurgery.co.uk Practice Manager Elaine White Date posted 29 October 2024 Pay scheme Other Salary £11.44 an hour Contract Permanent Working pattern Part-time Reference number A0022-24-0003 Job locations Tregony Road Probus Truro Cornwall TR2 4JZ Job description Job responsibilities Please see Job Overview. Job Hours and Pay: 27 hours worked over 5 days (Surgery opening hours 8am 6:30pm) £11.44 per hour Job Types: Part time Permanent Location of Work: The applicant will be required to work at Probus. Interviews Interviews will be held on Wednesday 13 November 2024. We reserve the right to close the job early. Job description Job responsibilities Please see Job Overview. Job Hours and Pay: 27 hours worked over 5 days (Surgery opening hours 8am 6:30pm) £11.44 per hour Job Types: Part time Permanent Location of Work: The applicant will be required to work at Probus. Interviews Interviews will be held on Wednesday 13 November 2024. We reserve the right to close the job early. Person Specification Experience Essential Educated to GCSE level or equivalent Customer service qualification or equivalent Experience of working within a GP practice Knowledge of SystmOne clinical system High level of written and oral communication skills Computer literate Excellent organisational skills and ability to prioritise work. Ability to maintain strict confidentiality Ability to work flexibly as part of a team and independently Person Specification Experience Essential Educated to GCSE level or equivalent Customer service qualification or equivalent Experience of working within a GP practice Knowledge of SystmOne clinical system High level of written and oral communication skills Computer literate Excellent organisational skills and ability to prioritise work. Ability to maintain strict confidentiality Ability to work flexibly as part of a team and independently Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Probus Surgery Address Tregony Road Probus Truro Cornwall TR2 4JZ Employer's website https://www.probussurgicalcentre.co.uk/ (Opens in a new tab)