Anderson Knight is pleased to be working with a financial services company based in Glasgow. They are looking to recruit a Compliance Administrator to join their Legal Team.
Key Responsibilities:
1. Logging and managing CMC complaints and customer commission complaints in line with company procedures and standards.
2. Proactively managing team shared inboxes to ensure queries and complaints are logged or directed correctly, following FCA guidelines.
3. Providing a professional and efficient service to both internal and external customers, promoting values that foster strong relationships within the organisation.
4. Communicating with third parties and customers via email and telephone to gather necessary information.
5. Supporting wider Compliance Team activities as needed.
Essential Experience:
1. Strong attention to detail
2. Excellent communication skills
3. Experience using Microsoft applications
4. Ideally, previous experience in financial services
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