Front of House Supervisor - The Nightingale - Bicester The Nightingale The local that lies in the Heart of the community. The friendliest pub in Bicester showing all live sporting events, live entertainment, weekly quizzes and much much more. Having benefiting from a brand new refurb last year. the perfect local just got better - What a team to join We will offer you a great package including: Competitive hourly salary & bonus 28 days holiday Company Pension scheme Retail and Beer discounts Refer a friend Bonus Meals on duty Employee assistance programme Benefits portal Career development programme Fun culture surrounded by a supportive team Great working environment and great prospects Your role as FOH Supervisor: We are looking for talented, motivated and passionate Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering. Supervisor duties include: Taking responsibility for the customer journey, ensuring their experience is second to none Taking accurate orders and working closely with kitchen staff Ensuring payments and receipts are correct Confidently recommending menu and drinks offerings Observing service and standards and reporting any incidents or issues Being a supportive and proactive leader You will need to demonstrate: Previous Leadership experience in a hospitality or customer facing environment Enthusiasm and passion for food and beer The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment A result driven and ambitious individual keen to develop your career and your teams