Job Summary
Stowhealth is an established GP Practice in Stowmarket, Suffolk. We pride ourselves on offering an excellent, efficient and friendly service to all patients.
We currently have a vacancy for a part-time receptionist with IT support responsibilities, approximately 21 hours per week. This role will primarily involve answering the telephone, dealing with enquiries from patients, and carrying out specific administrative tasks as appropriate to the role. In addition, you will be assisting the team with basic IT support. Please see the job description for full details.
The working pattern is:
1. Monday 12:00 to 17:30
2. Tuesday 12:00 to 17:30
3. Wednesday 08:00 to 13:00
4. Friday 08:00 to 13:00
Main Duties of the Job
* To handle telephone enquiries in a professional manner
* Inputting patient information on AskmyGP and actioning enquiries received from patients
* To make, alter and update appointments for patients on the computer systems according to set protocols
* To provide basic IT support within the Practice
* To greet patients at the reception desk and deal with their enquiries in a professional manner
* To provide advice and information to all users and visitors of Violet Hill House and associated health teams
* To provide holiday and sickness cover for the reception team
* Maintain security and confidentiality of persons, equipment and information
About Us
Stowhealth is an inclusive, friendly, flexible, forward-thinking, multi-disciplinary Primary care team, based in Stowmarket, Suffolk. We currently care for over 23,000 patients.
We have a reputation for award-winning innovation and novel working practices, developed to fit around our individual clinicians.
We are part of the Stowmarket locality of East Suffolk PCN.
We use the AskmyGP online consultation service allowing us to manage our own workload, with control over face-to-face appointment lengths and timings.
Our team of doctors, advanced nurse practitioners, practice nurses, and physician associates deal with daily clinical enquiries. Our skilled care navigators, receptionists, and admin staff deal with non-clinical issues on our behalf.
Date Posted: 14 February 2025
Pay Scheme: Other
Salary: £23,400 a year
Contract: Permanent
Working Pattern: Part-time
Reference Number: A5854-25-0004
Job Location:
Violet Hill House
Violet Hill Road
Stowmarket
Suffolk
IP14 1NL
Employer Details
Employer Name: Stowhealth
Employer's Website: Stowhealth Website
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