Position: Senior Operations Manager
Location: Liverpool – L24 9BJ
Grade: RCS J
Contract Type: Permanent – Full Time
Closing Date: Sunday 6th October 2024
We have an exciting opportunity for a transport focused Senior Operations Manager at Liverpool.
The key responsibilities in this role include:
* Maximise the performance of the operation by directing daily, weekly, and monthly activities providing leadership, motivation, training, and development of the workforce, identifying and implementing action plans to reduce skill gaps, executing against customer requirements and operational performance.
* Site Compliance management including HSE, Assets and Site Improvement plans, submission of weekly, monthly, and annual business metrics, KPI reporting and project delivery, facilitation, and delivery of workforce engagement in collaboration with peer group.
* Ensuring resource plans are in place to meet operational requirements whilst setting challenging targets to consistently improve areas of responsibility.
* Oversee new hire orientation and onboarding process, HR, centre payroll processing, engagement activities, employee issues/grievances/appeals, performance and talent management, employee exit/offboarding, HR policies and governance.
* Manage, develop, update and implement local operational procedures (SOP) to prevent service failures and improve standards.
* Responsible for the ongoing compliance of the safety committee to prevent incidents and accidents that may cause loss; create and maintain a safety conscious work environment (HSMS & SIP Management).
Now, here's what we need from you:
* Previous management experience in Logistics/Transport operation, within a unionised environment - Essential
* Transport experience within an automotive environment - Desirable
* Contract Management experience and experience within Multi Site operations.
* CPC Qualification - National /International.
* Previous compliance and understanding within a transport network operation.
* Ability to influence, communicate, presentation skills and ability to drive standards within the operation.
WHY CHOOSE US?
* Access to the DHL Company car scheme or car allowance
* Free confidential 24/7 GP Service
* Hundreds of discounts (including Retail, Childcare + Gym)
* Affordable loans & Enhanced Pension Scheme
* 24/7 employee support service for you (+ family) with access to free counselling and much more.
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
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