Senior Assistant Manager/ Restaurant Floor Manager
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have locations across London, Edinburgh, Manchester, Birmingham and our Bar-Cafes in Brighton and Cambridge. Plus, a range of kitchens to ensure our guests can enjoy our food at home!
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. As of January 2024, we have donated 20 million meals (and counting) to children in the UK and India. As a Dishoomwalle, you contribute 55 meals per shift to this cause.
What to expect
* £42,000- £45,000 per year inclusive of tronc. We pay on a monthly basis.
* A full-time role working across 5 days, Monday - Sunday availability required.
* We're an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
* Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
* The usual number of days holiday a year - paid for, including tronc. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
* No uniforms here - smart casual and comfortable is key, and of course trainers are fine.
Have you got Seva?
We believe we are at our happiest when we are contributing to the world to the best of our abilities. This goes beyond just serving people, we take them in and truly look after them. Guests and team alike.
We are on the lookout for a Senior Assistant Manager to join our biggest and busiest cafe in Dishoom Covent Garden. Like any restaurant operation, our Babus' (Managers) are imperative to the success of our business. We genuinely couldn’t do what we do without them!
You will be joining a management team looking after 170+ team members and 12,000 weekly guests coming through the doors, with demanding shifts & first-class service execution. We are lucky enough to have (quite regularly) people waiting to dine with us. But, with that comes managing wait times of up to 90 minutes in the most big-hearted way, on top of the responsibility of huge teams to lead and nurture. However, at Dishoom on a busy evening shift, there is the support of multiple other Babus, plus 40-50 Dishoomwalles, all fully focused in their roles to support one another. Also, you are empowered to do the right thing when no one is looking. We never want to deter from our service standards, and aim to pursue unreasonable hospitality to our guests every day through Seva.
So, what are we looking for?
* You have been working as a Senior Assistant Manager or Assistant General Manager in a high volume, multi-faceted bar/restaurant environment for the past few years.
* You’re first-class in everything you do and want to find an environment that’s as obsessive about quality as you are and help you flourish.
* You have an eye for detail; always upholding the highest standards and ensuring every shift is in the very safest pair of hands.
* You’re a great leader who really cares about your people. Your big-hearted approach will make coaching and developing other members of the team a natural focus.
* You have a genuine commitment to making people happy - guest and team alike –to ensure you have one of the happiest teams in the business and guests that turn into regulars and regulars into friends.
At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
#J-18808-Ljbffr