Pay rate :£12.60 Per Hour (including paid breaks)
Join Our Retail Team! At COOK, our shops are more than just food outlets; they are vital parts of the communities we serve. We value warmth, knowledge, and care in our Retail Team members, who host customers as if they were guests at home.
The Role
1. Provide exceptional customer service, prioritizing the customer above all else.
2. Assist customers with menu planning and catering advice for various occasions.
3. Promote ongoing offers, products, and promotions to customers.
4. Maintain shop cleanliness, ensure stock is replenished and rotated, and keep freezers stocked.
5. Operate the till efficiently and accurately.
6. Understand and manage shop paperwork and legal checks.
7. Open and close the shop, including cashing up.
8. Check deliveries, assist with stock taking, and place orders as needed.
9. Maintain a professional appearance with apron and name badge at all times.
Good to Have
If you’re passionate about food, that’s great! We will provide training on our products, their origins, and suitable dishes for different occasions.
Experience isn’t necessary; however, prior retail or customer-facing experience is a plus.
If you meet most of these criteria but not all, don’t worry—we value potential.
Excellent Benefits include
* Paid leave for birthdays, moving house, becoming a grandparent, or a child starting school
* Staff profit share
* Access to CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business committed to sustainability, people, and community
And many more!
What Cook is About
We are a proudly independent, family-owned B Corp that cares deeply about our food, our people, and doing the right thing—even when it’s challenging.
Our vision is to create a welcoming environment where everyone feels they belong. We believe in collaboration, diversity, and growth. If you want to grow with COOK, we encourage you to apply.
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