Senior Infrastructure Support Specialist (Linux/Unix) - NIGHT SHIFT
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Are you passionate about supporting critical IT infrastructure and ensuring seamless operational performance? We are seeking a Senior Infrastructure Support Specialist with expertise in Linux/Unix systems to join a dynamic team in a fast-paced technology environment.
About the Role:
As a key member of the infrastructure team, you’ll be responsible for maintaining and optimising production, test, and development Linux environments. From server builds and patching to troubleshooting and disaster recovery, you'll play an integral role in ensuring business continuity and operational excellence.
Night shift - 2300 - 0730
Key Responsibilities:
* Provide hands-on operational support for Linux-based environments, including backups, health checks, maintenance, and troubleshooting.
* Respond to and resolve incidents, problems, and service requests efficiently to maintain SLA compliance.
* Collaborate with external vendors and internal teams to address issues and implement solutions.
* Participate in on-call rotations to provide 24/7 support and handle planned maintenance activities.
* Conduct regular system checks and ensure all issues are logged and resolved.
* Contribute to disaster recovery exercises and implement changes following established best practices.
* Develop and maintain comprehensive documentation for processes, systems, and support activities.
What We’re Looking For:
* A service-oriented professional with excellent time management skills and a proactive approach.
* Strong technical, analytical, and problem-solving abilities.
* Effective communicator with the ability to collaborate across technical and non-technical teams.
* Solid knowledge of ITIL practices and Linux operating systems.
* Proficiency in tools and technologies such as Clustering, Virtualization, Cloud Computing (AWS), DevOps, and Networking.
* Hands-on experience with scripting (Shell, Python) and configuration management tools like Ansible.
Preferred Qualifications:
* Bachelor’s degree in a relevant field or equivalent professional experience.
* Certifications in AWS, Red Hat Linux, VMware, or ITIL are highly desirable.
* Previous experience supporting business-critical infrastructure in a production environment.
What’s on Offer:
This is an exciting opportunity to be part of a high-performing team where you can make a tangible impact. If you thrive on challenges, enjoy collaborating with innovative professionals, and have a passion for infrastructure management, we’d love to hear from you.